Service & Repairs

KEEPING YOU RIDING

When your bike is in need of repair and/or a little love, there’s no better place to bring it than Outbound Cycle.

Whether a simple cable adjustment or a complex suspension repair, we have the expertise and experience to diagnose the problem, make the repair and stand behind our work.
Scheduling your service

Simple repairs like replacing a punctured tube or installing an accessory can generally be done while you wait. You should call ahead to make sure we have time to do your repair while you wait.

For most repairs you will need to leave your bike with us for a few days. New Bike Purchase free first tune-ups are done within 24 hours. When you bring your bike in to our store, you will be given a repair assessment, price estimate and turnaround time for the repair. *In the event additional labor or parts are needed to complete the repair, prices may be adjusted and you will be notified.

During the peak season (March 1 – October 31) the time it takes to complete repairs unfortunately gets a bit longer. We make every effort to keep the maximum turnaround to 3 days or less, however depending on the nature of the repair and the availability of parts, it can take longer.

SERVICE Hours

Monday 9:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 5:30 PM
Sunday Closed

tune ups

Basic Tune Up

A Bicycle Basic Tune Up includes the following:

  • Basic Wheel True
  • Adjust Brakes and Gears
  • Air the Tires
  • Lubricate Chain and Cassette

Bicycle Tune-ups Are Recommended Every 2,000-4,000 Miles!

Full Tune Up

A Full Bicycle Tune up Includes the Following:

  • True, Tension and Round the Wheels
  • Adjust All Bearing Surfaces Externally – Front and Rear Hubs, Bottom Bracket and Headset
  • Adjust Brakes and Gears
  • Air the Tires
  • Lubricate Chain and Cassette
  • Wipe Down the Frame

Return Your Ride To Optimal Condition. Recommended Every 5,000 – 7,000 Miles!

Overhaul

Get the Most For Your Investment

  • All Components Removed, Cleaned, Inspected, Lubricated, and Reinstalled
  • Fresh Grease and Bearings Installed
  • Wheels Trued and Tensioned
  • All Components Precision Adjusted

Wheels

  • Flat Repair
  • True Wheel
  • Replace spoke and true front wheel
  • Replace spoke and true rear wheel

Brake Adjustments

  • Brake adjustments (front or rear)
  • Replace brake cable(s)
  • Bleed hydraulic disc brakes
  • Install brake cable and housing

drive train

  • Replace chain
  • Replace cassette
  • Replace bottom bracket
  • Adjust derailleur (front or rear)
  • Replace shift cable and housing
  • Install pedals

accessory installation

  • Change Stem and or Handlebar
  • Tape Handlebars
  • Rear Rack
  • Bar Ends
  • Fenders
  • Baby Seat
  • Kickstand Replace chain
  • Handlebar Computer
  • Install seat post or saddle

SERVICE OPTIONS TO CONSIDER

On your next service visit to Outbound Cycle, consider these often overlooked, but very helpful upgrades:

  • A New Saddle – Check out the vast improvements in seat technology. 
  • Components Do Wear Out! – Consider Replacement as an option
  • Interim Maintenance Is Critical – Discuss Lubricants with Outbound personnel
  • Tire Inflation Is Key To Pleasurable and Safe Riding – Got a Floor Pump??
  • What A Difference Suspension Can Make!! – Ask us how
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